1 hour ticket response
Our team of technical support engineers is dedicated to supplying rapid answers to all your inquiries. We’ll review your ticket the minute it has been delivered and will reply back with a solution to the problem within less than 1 hour after the customer support ticket submission. Actually, our average helpdesk ticket response time is twenty minutes.
A Topflight Customer Support Service
Each member of our client service staff has many years of experience in the Linux shared website hosting plans industry and the majority of them have been with us for at least 5 years. They are all ready to respond to all your inquiries in the most competent manner possible.
An Easy–to–Navigate Help Center Section
Incorporated into the Hosting Control Panel is an easy–to–browse Help Center, which features a variety of information sources. You can search through a regularly updated knowledge base featuring web hosting account administration articles and site management articles, check the educational video tutorials or explore the F.A.Q. database.
