Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is educated to promptly care for all Linux shared website hosting plans users’ concerns and guidance demands. Through our ticket system, it will be easy to post your inquiry and a support crew fellow member will go back to you in only max 60 minutes. In fact, practice has proved that the regular reaction time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our crew of professionals will undoubtedly be on–line for you 24x7x365 to reply to all of your questions and to fix any concern that you might have. You can submit a support ticket from your Hosting Control Panel or drop an email message any moment. Furthermore, on business days, you’re able to call us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents an extensive practical knowledge base which is integrated into all parts. In each part, you’ll find a Help control key which will load for you a selection of step–by–step tutorials on how to employ a certain option or perform a specific action. In addition, we have created educational online videos to make sure you get a better idea of the Control Panel’s interface.