Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Hosting Control Panel you will find a detailed Help section offering loads of educational articles and regularly asked questions. They are compiled by our support team of practiced technicians. Just type in your question and our smart system will offer you the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a selection of educational video tutorials that visually explain how you can settle a typical problem associated with your Linux shared website hosting plans account. You can find the tutorial video clips in the Help Center section.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 help desk support service and include a 60–minute ticket response guarantee. Our skillful technicians will be online 24x7 and will sort out any issue that you might encounter within less than 60 minutes after the ticket submission. In the majority of cases, an answer will be provided to you within twenty minutes.