Installation And Troubleshooting

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One of the common reasons to get a server of your own is the fact that you'll have complete control over the software environment and you could install anything you would like. This will allow you to run programs that require particular software in order to be present on the machine, which isn't possible with a shared Internet hosting server in which you'll be able to install software just within the account, but not on a root level. If you aren't very familiar with such matters, however, you may experience problems as managing a hosting server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our admins can easily deal with various tasks which should be carried out or can resolve various problems that you could face.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server plans which we offer and you could add it either during the signup or anytime later on through your billing Control Panel. It features one hour of custom work on your server, so our administrators can easily help you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed if it does not work efficiently, so you won't have to waste time to find out what's wrong as they can aid you in a very quick and qualified manner. Because this is a one-time upgrade, you can get it just when you need it and if a certain task takes less time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful if you are unable to do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and as long as you add it, our experienced administrators will be able to help you with anything on your machine. This includes installing any third-party software which you might want to use on the web server and troubleshooting any script which operates badly or does not run at all. Our upgrade features 1 hour of work and in case a certain task is not very time-consuming, we shall add the remaining time to your account. You shall be able to see how many minutes are left within your billing Control Panel and use them whenever you require assistance again. The Installation & Troubleshooting upgrade could be ordered at any moment, so if you require something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need help later on, you can add it from the hosting server billing area. Half an hour of custom work are supplied with our Managed Services pack as well, but just in case you need more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best feasible way.